KING ST COLLECTIVE
COVID-19 STUDIO REGULATIONS – HEALTH & SAFETY/INFECTION CONTROL
Following the closure of body arts facilities due to COVID-19, King St Collective strive to give accurate and appropriate guidelines for clients and artists to follow to decrease the spread of COVID-19, now that the studio can open to keep staff and clients safe. We are doing so by closely following government and council guidelines regarding health and safety and infection control within a close contact premises.
King St Collective will work as a closed/ private studio until further notice for the safety of our staff and clients. All appointments will need to be made in advance, before arriving at the studio, this includes having a consultation, having a tattoo done, having a piercing or paying deposits/purchasing gift vouchers. Appointments can be made over the phone, via email or via social media (Facebook/Instagram). If you do not have an appointment, then you will not be permitted to enter the studio. You must come to your appointment alone, any friends/family you bring with you will be turned away and not permitted entry to the studio.
Please arrive to your appointment as close to your appointment time as possible. Please don’t arrive early as this makes it difficult for us to control the traffic of people in the studio and doesn’t give adequate cleaning time between clients. If you are running late to your appointment, please phone the studio on 01223 300236.
All clients who enter the studio will be required to fill in a COVID-19 Track and Trace form. This is so we can monitor who has been in the studio and contact you if another client develops symptoms of COVID-19 and we need to advise you to self-isolate for 14 days.
If you show symptoms of COVID-19 (high temperature, new/continuous cough, loss/change in smell or taste) 21 days before/after your appointment then you must contact the studio immediately. If you have contracted the virus before your appointment, then we will rearrange your booking for you. If you show symptoms of COVID-19 up to 21 days after visiting the studio, you must contact us immediately so that the studio can self-isolate and we can contact any customers who may be at risk. We will ask if you have had an NHS approved COVID-19 test and ask for evidence of the positive/negative result via email/text. All UK residents are entitled to a free test and the closest testing sights for local clients are MILTON and ELY. You can book a test through the NHS website https://www.nhs.uk/ask-for-a-coronavirus-test .Failure to inform us will result in refusal of service for up to 12 months. Any future pre booked appointments you have will be cancelled and your deposit will be lost.
If a member of staff or anyone in their household is showing symptoms of COVID-19 they will self-isolate and get an NHS approved test ASAP. If an artist does need to self-isolate, then future appointments will be postponed until they are given the all clear. This is for the artists and client's safety to avoid the spread of the virus and is no fault of the artists. Deposits can be held to reschedule, or a gift voucher given for the value of the deposit to be used within 12 months.
Visiting Our Studio
For the safety of our staff and clients we have studio regulations in place that must be followed to maintain social distancing and a safe environment. If you do not follow these regulations, you will be asked to leave immediately and lose your deposit.
As soon as you enter the building you will be required to fill in a COVID-19 track and trace form, please do not sit in the waiting area until this is completed and you have had your temperature taken by a member of staff using the non-contact infrared thermometer. Your temperature will be written on your track and trace form. The thermometer uses a traffic light system. Green indicates that you show no signs of a high temperature and you can come in. Amber indicates that your temperature is slightly higher than normal, and we will retake it 10 minutes later. Red indicates that you have a high temperature and could be showing symptoms of COVID-19 and you will be asked to leave the studio immediately.
If your temperature is green you will be allowed to enter the studio and shown to the nearest hand washing facility and asked to wash your hands. You will be required to wear a face mask/covering at all times while in the studio, you can purchase a surgical face mask in the studio for £1 if you do not have one on arrival. If you refuse to wear a face mask or have your temperature taken you will be refused service and will lose your deposit. If you see a customer at the entrance of the studio having checks done, please wait outside until you are called to come in.
All clients having a treatment done must fill in a consent form and hand it to the reception desk. If you are having a tattoo/piercing done which is a set price we will take payment beforehand. Please bring your payment with you in CASH.
Social distancing at the reception desk and waiting area must be adhered to and will be clearly marked out.
Throughout the day you must regularly wash your hands and we may ask to take your temperature again.
All personal belongings must be kept with you during your appointment and not left in the waiting area.
Breaks/lunch will be spread out for artists/clients and breaks must not be taken with any other artists/clients. Food must be eaten in the waiting area and rubbish disposed of in the domestic bin located in the area. Toilets will also be marked out for social distancing.
If you are a smoker, we ask that you smoke out the back of the shop.
All members of staff will always wear full PPE. This includes face masks/shields, aprons and gloves. All staff members daily temperatures will be recorded when they enter the studio.
The studio will be deep cleaned daily at the start of the day and all common surfaces will be cleaned frequently throughout the day, this includes door handles, reception area, toilet etc. and this will be recorded.
After each appointment, each artist will deep clean their area with Distel high level medication disinfectant, empty domestic/clinical waste bins in their area and dispose of clients and artists PPE in the clinical waste bin.
New PPE will be worn for each client.
Treatments on Premises
Risk assessments have been carried out for the following treatments:
- Body Piercing
All members of staff have had the assessments done to ensure these services can be carried out safely. Our conclusion is that our services can safely take place on premises while wearing the correct PPE for each treatment. A copy of the risk assessment while be kept on file in the studio and can be seen by clients in the studio if requested. Risk assessments will be monitored by studio owner and manager and updated when required.
Our normal cancellation policy remains in place as stated on our website www.kingstcollective.co.uk. Deposits are non-refundable. If you can’t make your appointment, we require 72 hours' notice by phone or email, or you will lose your deposit. If you cancel in advance, then you won’t lose your deposit and we will roll your deposit on to a new appointment. We value your time and ours so please give us as much notice as possible when cancelling. If you are showing signs on COVID-19 on the day of your appointment we will ask you to book in for an NHS approved test to see if you have contracted the virus. If you send us a picture of your results then you will not lose your deposit, it will be moved to a new appointment. If you are showing any symptoms before your appointment, then please phone the studio immediately on 01223 300236 and then confirm in writing via email to firstname.lastname@example.org.
If an artist is showing symptoms and our studio must self-isolate, then we will contact you ASAP to inform you. If an artist is showing symptoms of COVID-19 they will get an NHS approved test.
If the government enforces lockdown, your deposit we will held and remain safe until we can reopen. We will announce all updates on our Facebook page.
All the above procedures have been put in place for all clients and staff members safety. We will continue to take advise from the government, NHS and local authorities regarding safe practice and will update out guidelines if necessary.
Thank you for your understanding.
All staff at King St Collective